# Shipping and returns

Every order is dispatched within 24 hours with tracking (InPost or DPD) to any EU country. Standard shipping costs €5 (2–6 business days); express costs €20 (1–2 business days). You choose at checkout.

## Returns

- You can return any item within 14 days of delivery, for any reason.
- The item must come back in the same condition it was sent, with all accessories and packaging it came with.
- You pay the return shipping. Use a tracked service and send us the tracking number.
- We refund the full item price to your original payment method as soon as the item arrives and we have checked it.

To start a return, email luisc.secondlife@gmail.com with your order details.